Last updated: 2026-07-05
We are happy to help with questions about Pulsewatch, your account, billing, or a refund request.
Please email from the address associated with your account so we can find it quickly. We aim to respond within a few business days.
Payments are processed by Paddle, our merchant of record. Paddle may handle billing, tax, invoices, and buyer support. For payment or invoice questions you can contact us and we will assist or direct you to Paddle.
See our Refund Policy. Refund requests can be sent to the support email above within 14 days of purchase.